WARRANTY: Our aim is customers satisfaction, as a result, we offer to replace any jewelry with a manufacturer defect at no cost within one (1) calendar year from the date of purchase. This warranty does not cover damage due to misuse, such as breaks, scratches, loss of stones, creams, lotions, natural wear and tear, medications, opaque stones due to accumulation of waste, wrinkles, and item(s) without logo. In order for a part to be covered by the warranty, it must be referred for analysis to the exclusive licensed distributor/shop, accompanied by the warranty certificate duly completed at the time of sale. If there is any doubt about the warranty criteria, the exclusive licensed distributor/shop has a team trained to clarify and guide.
RETURN or EXCHANGE: If for any reason you are dissatisfied with your Online purchase, you may return, exchange, or receive store credit for your item(s) within 21 days of receipt of the shipment. We gladly accept items that are free from scratches, blemishes, sizing or alterations, without signs of wear or tear and in the original package. There is no charges for return, the original shipping charges is non-refundable and customer is responsible for return shipping.